We strongly believe that for our policies and practices to be effective, they must evolve and be informed by the perspectives of our many stakeholders. Therefore, we strive to maintain an open dialogue with these important groups to achieve our goals.
Engaging with Our Associates
At the corporate level and across our divisions, we have many different ways to communicate with and engage our Associates, something we believe is key to maintaining our culture. We want our Associates to be informed about our businesses and geographies and allow for opportunities to participate in Company-organized activities and community events. As such, we have many different ways to communicate, including: virtual and live management Town Hall meetings; State of the Company meetings; CEO updates; The Thread, our global intranet, which empowers Associates to collaborate and share information as appropriate; TJX geographic publications, such as TJXtra in Europe; and weekly bulletins.
Additionally, The JOY Project in Canada has inspired, motivated, and built Associates’ morale. This in-store program is focused on supporting the integral parts of our culture at TJX Canada as we strive to create an overall positive environment by recognizing Associates for “spreading joy” through random acts of kindness, such as encouraging a co-worker or providing a helping hand to a customer. Our goal is to drive the importance of building strong connections between managers, Associates, and customers.